Terms of Use

By accessing or using the myTransferPricing platform, you confirm that:

• You have read, understood, and agree to these Terms of Use in their entirety.
• You are authorized to bind your organization to these terms if you are registering on behalf of a company, advisory firm, or other legal entity.
• You are at least 18 years of age.
• You will comply with all applicable local, national, and international laws and regulations in connection with your use of the platform.

If you are accessing the platform as an employee or representative of an organization, these terms apply to both you individually and the organization you represent. The person who creates the organization account and accepts these terms warrants that they have the authority to do so on behalf of that organization.

myTransferPricing is an enterprise SaaS platform that assists multinational companies and advisory firms with transfer pricing documentation under the OECD Base Erosion and Profit Shifting (BEPS) framework.

The platform provides the following capabilities:

• Transfer pricing documentation: Template-based Word document generation using variable substitution, conditional logic, and data table insertion from uploaded Excel files.
• Client and project management: Organize work by client, fiscal year, and project. Advisory firms can manage multiple clients; in-house tax departments manage a single default client.
• AI-powered features: AI-assisted content suggestions, document analysis, data extraction recommendations, and drafting assistance, powered by third-party AI models. AI features are subject to credit limits based on your subscription plan.
• Audit logging: Comprehensive tracking of all actions performed on the platform for security and compliance purposes.
• Document storage and versioning: Upload, store, and manage document templates and generated outputs with version history.

The platform is a productivity tool designed to support professional workflows. It does not provide tax advice, legal advice, or accounting advice. All outputs require professional review before use. See our Disclaimer for full details.

As a user of the platform, you agree to:

• Provide accurate data. You are responsible for the accuracy and completeness of all data you enter into or upload to the platform.
• Comply with applicable laws. You will use the platform in compliance with all applicable tax laws, transfer pricing regulations, data protection laws, and any other relevant legislation.
• Review all outputs. You will review all documents, reports, and data generated by the platform before relying on them or submitting them to tax authorities. The platform produces drafts that require professional validation.
• Use AI features responsibly. AI-generated content is provided as suggestions only and may be inaccurate. You will not rely on AI outputs without independent professional review.
• Protect your credentials. You will not share your login credentials, including passwords, OTP codes, and 2FA recovery codes, with any other person.
• Respect platform integrity. You will not attempt to interfere with the operation of the platform, circumvent security measures, or exploit vulnerabilities.
• Maintain your own backups. The platform is not a backup service. You are responsible for maintaining independent copies of your critical data and documents.

Our collection, use, and protection of personal data is governed by our Privacy Statement. By using the platform, you acknowledge that you have read and understood our privacy practices.

We process your data solely to provide the platform's services. The platform implements strict organization-level data isolation through Row Level Security (RLS) policies at the database level. Users within one organization cannot access data belonging to another organization.

Your organization is the data controller for client and project data it enters into the platform. [Your Legal Entity Name] acts as a data processor, processing that data on your organization's behalf to provide the service.

The platform includes AI-powered features that use third-party large language models accessed through the Vercel AI Gateway. These models are provided by companies including Anthropic, OpenAI, Google, and others.

Important limitations:

• AI outputs are not advice. AI-generated content is provided as suggestions only. It does not constitute tax, legal, or accounting advice.
• AI outputs may be inaccurate. AI models can produce incorrect, incomplete, or misleading information. You must independently verify all AI-generated content before relying on it.
• Credit limits apply. AI features are subject to usage limits based on your subscription plan.
• Third-party processing. When you use AI features, your prompts may be transmitted to third-party AI providers for processing. See our Privacy Statement for details.
• Availability not guaranteed. AI features depend on third-party providers and may be temporarily unavailable.

You agree not to use the platform to:

• Violate any law or regulation, including tax laws, data protection regulations, export controls, or sanctions.
• Submit fraudulent or misleading data or produce documentation intended to deceive tax authorities or facilitate tax evasion.
• Gain unauthorized access to other organizations' data, other users' accounts, or platform infrastructure.
• Interfere with platform operations, including denial-of-service attacks, excessive automated requests, or exploitation of rate limits.
• Scrape or harvest data using automated tools beyond the platform's intended export features.
• Upload malicious content, including viruses, malware, or other harmful code.
• Circumvent security measures, including authentication, authorization, or rate limiting controls.
• Impersonate others or create accounts under false identities.
• Abuse AI features to generate harmful, deceptive, or illegal content, or attempt to extract system prompts.

We reserve the right to investigate suspected violations and to suspend or terminate accounts that violate this policy.

myTransferPricing is a web-based application. It is not a cloud storage service, backup service, or archival solution. While we store your data as part of providing the service, you are responsible for maintaining your own independent backups.

We aim to keep the platform available at all times. However, we do not guarantee any specific level of uptime or availability. The platform may be temporarily unavailable due to:

• Planned maintenance: We will make reasonable efforts to schedule maintenance during low-usage periods and to notify users in advance.
• Unplanned outages: Technical failures, infrastructure issues, or third-party provider outages may cause unplanned downtime.
• Force majeure: Events beyond our reasonable control, including natural disasters, power outages, telecommunications failures, or cyberattacks.

Unless separately agreed in writing, we do not provide a Service Level Agreement (SLA) with guaranteed uptime percentages or response times.

We reserve the right to modify, update, or discontinue features of the platform at any time. We will provide reasonable notice for material changes.

To the fullest extent permitted by applicable law:

• No indirect damages. [Your Legal Entity Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes damages for loss of profits, loss of data, loss of goodwill, or business interruption.
• Liability cap. Our total aggregate liability shall not exceed the total amount you have paid to us during the twelve (12) months immediately preceding the event giving rise to the claim.
• No liability for outputs. We are not liable for any loss, damage, penalty, tax assessment, or regulatory action resulting from reliance on documents, reports, data, or AI-generated content produced by the platform.
• No liability for third-party services. We are not liable for outages, errors, or data processing practices of third-party service providers.

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

For full details on warranties and disclaimers, see our Disclaimer.

These Terms of Use and any dispute arising out of or in connection with the platform shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes shall be submitted to the exclusive jurisdiction of the competent courts of Amsterdam, the Netherlands.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms of Use, together with the Privacy Statement and Disclaimer, constitute the entire agreement between you and [Your Legal Entity Name] regarding your use of the platform.

We reserve the right to modify, update, or replace these Terms of Use at any time. The “Last updated” date at the top will reflect the most recent revision.

Material changes will be communicated to users through the platform. For significant changes that affect your rights or obligations, we will aim to provide at least 30 days' notice before the changes take effect.

Your continued use of the platform after any changes constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you must stop using the platform and cancel your subscription.

If you have questions about these Terms of Use, please contact us through your organization administrator or via the platform.

For questions related to data privacy, please refer to our Privacy Statement. For information about the limitations of the platform's outputs, please refer to our Disclaimer.